The Importance of Construction Management for Quick Service Restaurants

The Importance Of Construction Management For Quick Service Restaurants

A Quick Service Restaurant (QSR), also known as a Fast Casual Restaurant, is different from a fast food joint because they offer limited table service. Fast food places hand your food out a drive-thru window or at the counter where you pay for the meal.

QSRs don’t offer full table service, but they typically provide higher quality food than fast food restaurants, with fewer frozen and processed ingredients. A QSR, or Fast Casual Restaurant, is basically an intermediary concept between fast food and casual dining.

Quick-serve brands need speed, certainty, and consistency as they expand and refine market presence. QSR brands also need technologically savvy construction providers that understand how to plan and deliver tech-forward spaces. Complete QSR solutions should include:

  • Full range of services supporting site selection through post-construction
  • Statewide resources and experience for large, multi-site roll outs
  • Construction planning and project procurement best practices (décor, equipment, and more)
  • Prefabricated and modular buildings for construction phases or other uses as necessary

Why Construction Management Is Better for Restaurant Renovations or Build Outs

When it comes to commercial construction, most people think they only need an experienced contractor for their remodeling projects or new builds. But we recommend bringing a construction management company on board first and foremost—because this will save you costs and headaches in the long run.

One Florida example of how hiring a construction management company was more effective than hiring a general contractor is B the Bakery. For details, check out this B the Bakery Case Study.

Here are the highlights: B the Bakery had a good concept for the bakery’s design and operation. The project required remodeling a historic building so that it could support the intense mechanical requirements of a large commercial bakery. The old building had previously housed a convenience store and 24-hour laundromat. Given the complex use change and the age of the building, critical issues around structural integrity, constructability, and budget feasibility needed to be fully vetted before hiring a general contractor to start construction.

Hiring a general contractor without pre-construction planning would have been disastrous. With such significant planning needed, it was vital to hire a construction manager. A construction manager oversees all aspects of the project, creating a detailed plan that avoids the pitfalls of commercial construction so the structure is sure to pass inspection and serve the client’s goals.

The decision to emphasize upfront planning before prematurely hiring a general contractor paid off. By identifying everything the building needed ahead of time, strategically managing the permitting process, and avoiding reactive overspending with well-developed procurement strategies and proactive vendor decisions, HURD accomplished everything needed for the project while hitting the initial deadline for active bakery operations in the new location. B the Bakery successfully baked cakes the very same day they received the certificate of occupancy and food inspection!

Better architectural and engineering approaches lead to faster permits and fewer avoidable delays

On most QSR jobs, Architectural and Engineering (A&E) requirements present an immediate roadblock to many general contractors. Franchisees struggle to orchestrate planning across multiple providers. Some providers lack expertise in food service environments, and this type of fragmented approach is not conducive to developing a scalable food service program. A construction management company can help avoid these issues, reducing costs by reducing delays—and additionally reducing costs by procuring supplies from a vetted provider.

Utilizing establishing vetted and optimized FF&E supply chains

Most Furniture, Fixtures, and Equipment (FF&E) manufacturers offer decent pricing but deliver goods “when available” versus “when needed,” which leaves owners to struggle. Although the QSR client may identify some sources for furniture, fixtures, and equipment, significant work might be needed to manage long lead times, evaluate alternatives, and find suppliers who can consolidate and distribute goods “just in time” to avoid the fixed cost and complexity of managing stored inventory.

Through our professional procurement process, HURD (one of the top construction management companies in Florida) solicits proposals from several suppliers with detailed FF&E schedules, specifications, and requirements for guarantee of supply and consolidated “just in time” deliveries. Also, by leveraging the full needs of the client, HURD negotiates preferential pricing and significantly reduces direct and indirect FF&E cost.

Statewide Florida Resources and Reach

Although Florida is a market with limitless opportunities, its complex building codes, architectural requirements, and fragmented contractor options make building or remodeling a Quick Service Restaurant very challenging.

As a construction manager, HURD gives you immediate professional planning support, plus continued expertise and assistance throughout the process—overseeing the general contracting, the build itself, and the procurement of statewide resources to plan and execute your projects without the delays and fixed cost of buying your own resources.

Our Florida strengths include:

  • 63 recent Florida projects
  • 25 Florida cities served
  • 1,100 statewide vendor partners

To put HURD’s strengths to work for you, contact us today.